Shipping Policy

Order Processing & Shipping Time

All orders are processed and shipped within 12–24 hours on working days, excluding weekends and public holidays.

Our official delivery partner is City-Link Express.

Estimated delivery times after dispatch:

West Malaysia (Peninsular Malaysia): 1–3 working days
East Malaysia (Sabah & Sarawak): 3–7 working days

Please note that delivery times are estimates and may vary depending on courier operations, delivery location, public holidays or unforeseen circumstances.

Shipping Coverage

We provide nationwide shipping across West and East Malaysia, including Sabah and Sarawak.

For international shipping, kindly contact our Customer Service team to check the latest shipping rates, delivery availability and estimated delivery time before placing your order.

Shipping Fees

West Malaysia (Peninsular Malaysia)

Free Shipping: Orders above RM45.00
Standard Shipping: RM5 flat rate per order for orders not qualifying for free shipping

East Malaysia (Sabah & Sarawak)

Shipping fees are calculated based on the delivery location and order details. The applicable charges will be displayed at checkout.

International Shipping

International shipping rates vary depending on the destination, parcel weight and courier service. Please contact our Customer Service team for a quotation.

Order Tracking

Once your order has been dispatched, tracking information will be provided so you can monitor your parcel's delivery status.

Important Notes

Orders placed on weekends or public holidays will be processed on the next working day.
Delivery delays may occur during peak promotional periods, festive seasons or due to courier-related circumstances.
Please ensure your shipping address and contact details are accurate to avoid delivery delays.

Thank you for shopping with Meet Mee Kitchen! We look forward to delivering your favourite Malaysian flavours right to your doorstep. 🍜